About us
Twenty eight years of clinical research, one site, and one fairly unfashionable conviction about how trials should be run.
Founded in 1998, on a complaint
Dependable Clinical Research started because a group of hospital clinicians were tired of running studies designed by people who had never met a patient. Protocols arrived with visit schedules that no working adult could keep, eligibility criteria that excluded most of the population who actually had the condition, and questionnaires written at a reading level their participants could not manage.
Twenty eight years later that is still the thing we are organized around. We run trials from a single site that we operate ourselves, with investigators who see patients in the same specialties they run studies in. When a protocol asks something unreasonable of a participant, someone in the room has to explain it to them face to face, which turns out to be an extremely effective quality control mechanism.
We have deliberately not expanded into a network. One site means one set of procedures, one team who all know each other, and no variation between locations to explain away when the data is analyzed. It also means we are the wrong choice for a large multinational program, and we will say so rather than take the work.
What we will tell you
If we do not think your study is feasible at our site, we will say so at feasibility rather than at month nine. If a result is negative, we will report it as completely as a positive one. And if another organization is a better fit for your program, we would rather say that than take the contract and disappoint you slowly.
The numbers, without the inflation
Research organizations have a habit of quoting figures that cannot be checked. These are the four we think actually mean something.
Who checks our work
Trust in clinical research is not something an organization can assert about itself. It comes from being answerable to people who do not work for you.
Independent IRB review
Every protocol, every participant facing document, and every subsequent amendment is reviewed and approved by an independent Institutional Review Board before it is used. We do not have the authority to overrule them, which is the entire point.
ICH-GCP
Good Clinical Practice governs how we monitor studies, document decisions, handle deviations, and report safety events. Our staff are trained to it on joining and retrained on a fixed cycle.
Data protection
Identifiable participant data is held under HIPAA compliant controls, separated from clinical data, accessible only to staff who need it for the study, and never sold or shared for marketing under any circumstances.
Sponsor and regulatory audit
Sponsors audit us, and regulators inspect us. We keep the trial master file inspection ready continuously rather than assembling it when a date is announced.
What we promise anyone who takes part
These are not aspirations. They are conditions of taking part, and any participant may hold us to them at any point.
- You will understand what you are agreeing to. Consent is taken by a clinician, in your own language, with time to read the documents at home first and ask anything you want.
- You may leave at any time. Without giving a reason, without argument, and without any effect on the care you receive from your own doctor.
- It will not cost you money. Study treatment and study visits are free, and reasonable travel costs are reimbursed.
- Your data stays protected. Results are reported in aggregate. You are never identifiable in a publication, and your data is never used for marketing.
- You will be told what happened. When a study reports, participants are offered a plain language summary of what was found, including when the answer was disappointing.
One site, in New York
Every study visit, every assessment, and every conversation happens in the same building, with the same team. If you take part in a study with us, this is where you will come.
Dependable Clinical Research
8412 Little Neck ParkwayFloral Park
New York 11001
Parking on site, step free access throughout, and a bus stop two minutes from the door. Travel costs are reimbursed for every study visit.
What is in the building
- Consulting rooms for screening and study visits
- Echocardiography and 24 hour heart monitoring
- Spirometry and lung function testing
- Sample collection and temperature controlled storage
- A secure pharmacy for investigational treatment
- The trial master file, kept inspection ready on the premises
Anything a study needs that we cannot do here, such as specialist imaging, is arranged at a named hospital nearby and stated in the information sheet before you consent.
Want to know how we would run your study?
We are happy to walk you through our procedures, our monitoring approach, and our audit history before you commit to anything.